About Me

Having 15+ years of management experience partnering with spas & diverse hotel chains
in efforts to exceed already high guest expectations, by providing superior service that
leads to increased market share within an intensely competitive industry.
A leadership skills with a friendly working environment and up-to-date experience,
knowledge of industry best practices, interpersonal communication skills, and good
negotiation and retail management skills.
Out-of-the-box inspiration relating to spa packages, training staff and creating matchless
luxury unique treatments, with global standards.
Ability to develop and implement department operational goals, policies and procedures.
Responsible for leading efficient and effective operations including short and long-term
strategic plans.
Self-motivated, energetic with an enthusiastic personality, driving for the result,
problem-solving and decision-making, leading, developing and training staff,
innovation and cultural awareness. Strong customer service & excellent communication
skills, facility maintenance, team management, sales & marketing strategies, and health
and safety standards.