VimalJ

To Whom It May Concern

I am currently employed in the petroleum industry as a Mining Accounts Manager in charge of making sure each department meets the needs of their clients and customers. I handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Typically, within my role I act as a link between the company and client to ensure all their needs are being met and that they are satisfied with the work the company provides to them. I work and support in many different divisions of the company including pricing, marketing, credit, systems (SAP), HSSE, and assets or engineering services. The aim and purpose of my job is to assess the needs of the client and find creative solutions, i.e., best possible price, customer centricity, uninterrupted supply process and maintaining effective & efficient communication across all customer service channels. In addition, I constantly work to brainstorm new ways to maintain a strong, positive relationship with our clients and furthermore may also negotiate client contracts, research current client behaviours, and identify new business opportunities with existing clients.

Skill Sets and Qualities in my job include

Work and sustain cross functional duties, responsibilities, and roles (credit, assets, pricing
Maintain and manage the general accounting functions, including, accounts payable, accounts receivable, & credit overdues
Work with New Business Development Manager, Present business cases and accounts plans for new and existing customers
Support internal finance with external auditors to ensure correct and timely closing of reporting at year-end.
 

Concluding Remarks

As an Accounts Manager, I have learnt my job duties, responsibilities, and obligations are tasked with protecting the business of an organization’s most valuable customers. During my sales career, I have strived to achieve this by capitalising and utilising the expertise of the company through teamwork, leadership, listening skills, customer execution and offering a competitive product and service in the market, as well as delivering results that customers need, and they build relationships with their customer contacts. These strong relationships are built on confidence, trust, and satisfaction. Strong relationships are a barrier to competitors and a glue that keeps things together when there is a problem.”

I await your favorable response!

Yours Sincerely,

Vimal Jagarnath