Shaymah

I am a hard-working individual striving to go the extra mile to ensure I perform to the best of my abilities and achieve the best results. I believe this is a critical aspect when learning new skills, which can sometimes be an intimidating task. I believe that through my hard work, dedication and discipline, I can make a difference in the workplace. I’m ‘hands on approach’ type of person with an eager to learn mindset. I have excellent communication skills and have the ability to engage professionally with international clients.

Experience:

Traffic and Transport :

Contact : +27 76 107 6081

Occupation : Surveyor

Duties :

·        Recording of surveys

·        Supervision of staff on site

·        Supervision and guidance

Solutions HYC :

January – November 2019

Occupation : Customer Service Consultant

Duties :

·        Customer Service

·        Customer Sales

·        Creating packages and planning

·        Contracting and Office Administration

·        Customer Queries

Top It Up :        Jan 2021 – Jan 2024

Wedaad Brown : +27 86 011 1723

Occupation : Customer Service Constultant

Duties :

·        Customer sales

·        Data Capturing

·        Problem Solving

·        Debtors and Creditors

·        Collaborating with client customer care

·        Customer Queries

·        Filing and Information Management

·        Remote Technnical Assistance

·        Department Management and Operations

·        Replying to mails, accounts queries, invoice requests, statement requests

·        Financial Reports

·        Generating Invoices with necessary documentation

·        Issuing Debtors Customer Statements

Financial Duties :

·        Supplier Payments – Penbev/Coca Cola, Airtime and Electricity Vendors, Swipe Transaction Companies

·        Customer Commissions

·        Company Expenses

·        Maintaining Compliance with Journal Debtors and Creditors Accounts

·        Debtors Processing of Invoices Daily

·        Submitting and Reconciling expense reports

<!–more–>