About Me
Good Day,
With a strong foundation in the Hospitality Industry and extensive experience as an operations leader, I bring a proven track record of driving service excellence, optimizing processes, and ensuring compliance with company standards. Having transitioned successfully to the Facilities Management sector, I am now seeking to apply my unique skill set and leadership abilities within your organization.
In my current role, I have honed my expertise in service delivery, team management, and meeting contractual obligations across large-scale sites, while consistently promoting a customer-centric culture. My ability to collaborate effectively with key stakeholders and lead operational improvements across multiple teams has been instrumental in achieving sustainable success within complex environments.
Previously, as Operations Manager overseeing 24 SUN1 Hotels within the Southern Sun Group, I directed operations across South Africa, successfully improving profitability and enhancing operational efficiency. Working within a lean structure for a low-cost brand, I maximized profitability and market share, ensuring the brand’s competitive positioning in the market.
I am confident that my strengths in operations management, strategic leadership, and process optimization would enable me to make a meaningful contribution to your organization. I am particularly excited about the opportunity to leverage my experience in managing large-scale projects, fostering client relationships, and driving operational excellence in your team.
Thank you for considering my application.
Sincerely,
Monique
