Joey van Helsdingen
About Me
Personal Details
Location
Mpumalanga, Skukuza
Nationality
South Africa
Age
44 (23 Jan 1978)
White | Female
082 882 3607
wildlifeclip@gmail.com
30-day notice period
Languages
English (advanced)
Afrikaans (advanced)
Skills
· Interpersonal skills.
Communication and motivation.
· Organisation and delegation.
· Forward planning and strategic thinking.
· Problem solving and decision-making.
· Commercial awareness.
· Mentoring.
·
Career Awards / Achievements
Finalist in the taste of Cape Town, cocktail competition 2009
Featured in the V&A Waterfront for my signature dish, 2006
Award for work excellent, Protea Hotel Kruger Gate 2016
Member of the South African draught master guild SAB 2017
Computer software
Microsoft Excel, Word, PowerPoint & Outlook (advanced)
Micros Oracle My inventory (advanced)
Micros EMC (advanced)
Pilot POS (advanced)
Opera (Intermediate)
VIP Payroll (advanced)
Education
Dec 1995
Senior Certificate Secondary/High School Grade 12/Senior certificate.
Cambridge High School
South Africa, Eastern Cape
English, Afrikaans, Biology, Geography, Accounting, Business economics.
May 2007
Basic Labour Relations Professional Institution
Certificate
South Africa labour guide
Nov 2007
Successfully preparing our case at the CCMA Professional Institution
Certificate, (S.A. Labour guide)
South Africa (Wester Cape)
Conciliation and Arbitration
April 2013
Marketing Management
Protea Hotels institute for Professional Development
South Africa (Gauteng)
July 2013
Revenue Management
Protea Hotels institute for Professional Development
South Africa (Gauteng)
Aug 2013
Microsoft Excel, PowerPoint & outlook
Protea Hotels institute for Professional Development
South Africa (Mpumalanga), Online
May 2014
Managing Poor Work Performance and Incapacity
Protea Hotels institute for Professional Development
South Africa (Gauteng)
Feb 2014
Labour Relations
NQF Level 6
Work info
South Africa (Gauteng)
Dec 2014
Legionella in Hotels
Eco safe
South Africa Mpumalanga)
Aug 2014
Initiating Disciplinary Enquiries
Protea Hotels institute for Professional Development
South Africa (Gauteng)
Nov 2017
Marsha Mini – Hotels
Protea Hotels institute for Professional Development
South Africa (Gauteng)
Nov 2017
Marsha Reservation sales
Protea Hotels institute for Professional Development
South Africa (Gauteng)
Aug 2017
Marriott interview certification training
Marriott International online Training,
South Africa
Dec 2018
Protea F&B Restaurant up selling
Lobster INC SA
Marriott International online Training,
South Africa
Dec 2018
Protea F&B wine essentials
Lobster INC SA
Marriott International online training,
South Africa
Dec 2018
Protea F&B service fundamentals
Lobster INC SA
Marriott International online training,
South Africa
Dec 2018
Protea F&B Mastering the Menu
Lobster INC SA
Marriott International online training,
South Africa
Dec 2018
Procurement
Marriott International online training
South Africa
June 2018
One Yield annual Revenue Plan
Marriott International online training,
South Africa
June 2018
Reservations – revenue planning – annual revenue
Marriott International online training,
South Africa
Aug 2019
Safety practices & procedures in the food and beverage industry NQF3
(Meet legal requirements under Regulation 638 – Regulations Governing General Hygiene Requirements for Food Premises, the Transport of Food and Related Matters)
SAI Global
South Africa (Gauteng)
Employment
March 2020 – Current
Food and Beverage Admin Manager,
Protea Hotel Kruger Gate by Marriott – Mpumalanga
I hold a unique position in our special events and catering organization. I work across departments including accounting and finance, culinary, warehouse and team member services. Daily and special projects working on supporting both culinary and company’s culture, mission, and philosophy.
Essential Duties:
Ensure timely and accurate completion of month end accounting process for F&B. As a Controller I will coordinate, initiate, prepare, process, and monitor various financial, administrative and operation forms and reports.
Provide accurate reporting, as well as ad-hoc analysis.
Responsible and proficient at all aspects of the F&B inventory control program.
Enter and receive invoices into for payment.
Track F&B invoices from receiving to final check payment while acting as the F&B advocate for final reconciliation with all vendors.
Lead all aspects of monthly inventory counts and the month end process. Ensure monthly transfer process is prompt and accurate.
Attend team meetings, as required.
Compliance with all company policies and procedures as well as any regulatory requirements.
Other duties, as assigned.
Nov 2016 –
Mar 2020
Food and Beverage Manager,
Protea Hotel Kruger Gate by Marriott – Mpumalanga
Aa a Food & Beverage Manager I forecasts, plans and controls the ordering of food and beverages for a hospitality property. I also manage the finances related to the whole process of purchasing food and drink for the hotel premises.
Essential Duties:
“Purchasing” includes sourcing, ordering and transporting of F&B.
Ensuring the food and beverage is in line with the R368 food safety practice.
Ensuring the department meets the requirement of SAI Global.
Ensure the brand standards and in line with the BSA Marriott standards.
Ensure the department runs profitable, and keeping with in the budget.
Ensuring customer satisfaction and guest relations.
Ensuring high serving standards through training and developing.
Provides service that are beyond for customer satisfaction and retention.
Managing and conducting human resource activities.
Ensuring that all food and beverage cost are in line with the budget.
Managing the department of all staff members.
Leading the Food and beverage team.
Managing the day-to-day operations.
Feb 2013 –
Nov 2016
HR Manager and Marketing Manager,
Protea Hotel Kruger Gate by Marriott – Mpumalanga
HR duties,
I lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
Marketing duties,
Marketing manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget and ensuring that all marketing material is in line with our brand identity.
Jan 2001 – August 2012
General Manager,
Cantina Tequila V&A Waterfront – Cape Town
I was responsible for leading and managing the restaurant, responsible for different tasks such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as procurement.
Feb 1998 –
Dec 2000
Operations Manager,
Woodies Pine Furniture Factory Store – East London
I was required to oversee operational activities at every level of an organization. My duties include hiring and training employees and managing quality assurance program and to strategize process improvements to ensure everyone completes their tasks on schedule.
Jan 1995 –
Feb 1998
Pizza Shop Manager,
Pizza Paradise – East London
I was managing the pizza shop on the weekend during matric; after I completed high school, I promoted to become full time manager. I was also assisting the owner with their other two shops; Porterhouse Restaurant and Steers in the same complex. I was approached by the owners of woodies and left to start my new job as operations manager for them.
Dec 1994 –
Jan 1995
Assistant Waiter – Runner,
Osner Hotel – East London – Eastern Cape
Casual worker as I was still at school
I was a runner for waitrons clearing and running plates.
References
Protea Hotel Kruger Gate by Marriott
Financial Manager (acting HR Manager)
Charlene Scheepers
Charlene.Scheepers@proteahotels.com
Work: (013) 735 5671
Cell: 072 846 0580
Protea Hotel Kruger Gate by Marriott
General Manager
Francois Meyer
Francois.Meyer@proteahotels.com
Work: (013) 735 5671
Cell: 082 562 8514
Written
Reference
Cantina Tequila V&A Waterfront – Cape Town
Available on request
