About Me
With 20 years in hospitality and 5 in customer service, overseeing wedding halls, call centers, restaurants, and catering for operational efficiency, notably at corporations like McDonald’s. Achievements include a 20% cost reduction, 15% profit increase, and 18% rise in customer satisfaction. Versatility is evident in streamlining processes, excelling in customer satisfaction, and providing effective team leadership. Committed to creating welcoming environments and ensuring a memorable guest experience. Recognitions, like Top Performer in 2017 and Manager of the Year in 2015, highlight an unwavering commitment to excellence.
