Johannes

Objective: Dedicated and experienced professional with a strong background in sales and dispatch operations, seeking a dispatch job opportunity that recognizes my expertise and commitment. I bring five years of hands-on experience in various roles, including dispatch coordination and sales, coupled with a proven ability to adapt and learn quickly.

Professional Summary: I am a results-oriented individual with a track record of effective dispatch management and exceptional sales skills. While I lack formal qualifications, my practical experience has equipped me with a diverse skill set, including dispatch coordination, customer service, barista duties, and sales operations. My proficiency in IT software, administration, and problem-solving further enhances my ability to excel in a dispatch role.

Key Skills:

Dispatch Operations: Experienced in courier procedures, managing bookings, and liaising with courier companies to ensure efficient order deliveries.
Sales & Customer Service: Proficient in sales techniques and customer relationship management, with a strong focus on client satisfaction and retention.
Administrative Skills: Skilled in various administrative tasks, including reception duties and coordination of dispatch activities.
Technical Proficiency: Familiar with a range of software and systems, including Microsoft Office, Gmail, Teams, Zoom, and Point of Sales (POS) systems.
Adaptability: Quick to learn new skills and adapt to changing environments, with a proven ability to handle diverse responsibilities effectively.
Communication: Fluent in English and Afrikaans, enabling clear and effective communication with clients and colleagues.
Professional Experience: Doodles Café (November 2021 – 2023) Dispatch & Reception

Coordinated dispatch activities, including courier bookings and order arrangements.
Managed general reception duties and served as a barista for the café.
Established effective liaison and planning with courier companies to ensure streamlined procedures and efficiency.
Spar (August 2020 – October 2021) Cashier

Handled cash transactions and provided excellent customer service to enhance the shopping experience for patrons.
Doxa Deo Church (March 2020 – August 2020) Barista & Cashier (Part-time)

Managed barista duties and cashier responsibilities, ensuring seamless service for church attendees.
Dalein Agriplan (September 2015 – February 2020) Milling Machinist, Junior Storeman, Fitter & Turner Apprentice

Gained practical experience in milling operations, store management, and mechanical fitting and turning.
K1 Racing Indoor Go-Karting (August 2017 – August 2018) Front Desk & Track Services (Part-time)

Provided excellent customer service and managed front desk operations for go-karting enthusiasts.
Video Den (February 2014 – August 2015) General Store Employee

Engaged in various store duties, contributing to the overall efficiency of store operations.
Education: Roodepark High School

Grade 10: 2013
Contact Information:

Address: Faerie Glen, Pretoria
Phone: 061-667-7482
Email: [email protected]
I am eager to bring my skills, dedication, and adaptability to a challenging dispatch job opportunity, leveraging my extensive experience in sales and dispatch coordination.