About Me
End user support, Networking, troubleshooting, Software installation, WordPress (website maintenance), Microsoft office 365, configuration of outlook email, assisting users to use applications like teams, setting new laptops(PC & Mac), adding new users on AD, unlocking users on AD, logging calls to service providers, resolving tickets that are logged on our helpdesk, VPN configurations, re-mote work (TeamViewer), adding users on Syspro, unlocking locked users on Syspro, daily system checking and resolve or escalate to 2nd level support, Power apps, DHCP and DNS configuration, VMware, virtualization, Anti-virus( Trend Micro) installation, testing new software and hardware, Microsoft Intune MDM, Running Backups
